Spa Policies

We are proud to accept SpaFinder Gift Certificates

Please read the following before your visit:

SpaFinder & Revitalizing Touch Wellness Spa Terms and Conditions

Use of a Spafinder gift card or certificate constitutes acceptance of the following terms and conditions. The card/certificate is transferable but is not replaceable if lost or stolen and should be treated as cash.

Neither SpaFinder or Revitalizing Touch is responsible for loss, theft, or mutilation of the card/certificate. The card/certificate cannot be redeemed for cash. Face value of card/certificate is in US dollars (USD). Unauthorized resale, swap or other exchange of card/certificate will invalidate it. When properly authorized, card/certificate may be redeemed for spa services and profressional products at Revitalizing Touch Wellness Spa.

The total value of the gift certificate must be redeemed at Revitalizing Touch Wellness Spa. Certificate must be surrendered at time of redemption and must have all forms of the gift certificate attached.

Please present your Spa Finder gift certificate to your therapist before receiving your treatments.

Card/certificate is subject to an expiration date, set forth on the face of the card, except where prohibited by applicable law.

Gift card/certificate cannot be used toward gratuities.

SpaFinder gift cards/certificates cannot be used towards any discounted service(s) or products purchased.

Terms and conditions are subject to change without prior notice.

Your First Visit

Please arrive 10-15 minutes prior to your first scheduled appointment. This will allow enough time for you to fill out our brief health assessment form and enjoy our space for the first time without feeling rushed. 

Saturday Reservations

Due to Saturday appointments being in high demand, you may be asked to hold your appointment with a credit card. These are held in complete confidentiality and nothing will be charged to your card as long as the cancellation policy is followed.

Cancellation/No Show Policies and Fees

If you should need to cancel or reschedule your appointment, we require a 24-hour notice. Any notification less than 24 hours in advance will be charged 50% of the treatment price. This amount will be required to be paid prior to your next appointment. If you miss and do not call before your appointment, you will be considered a no show and will be charged the full amount of the service. You will be required to pay for this amount before another appointment will be scheduled. 

Arriving Late

Your appointment begins promptly at the scheduled time. If you arrive after your scheduled time has started, you are welcome to receive whatever time is left in your appointment. Due to our tightly booked schedules, we may be unable to extend your session beyond your original appointment time. Regardless of the length of the service actually given, you will be responsible for payment of the full service you scheduled.

Cell Phone Etiquette

This is your time to relax and escape.  Please turn off your cell phones to maintain a quiet atmosphere for yourself and others. During your treatment, if you would like to talk, we will talk. But if you prefer to relax in silence, we want you to feel comfortable to do so.

Gratuity

Gratuity is not included in the price of our services. It is not expected, but always greatly appreciated and is left to the discretion of our guests. You may provide your tips directly to the therapists or upon checking out.

 

Hours of operation are by appointment only

Spa Finder gift certificates accepted

Gift certificates are available

824 North Main
Rochester, MI 48307

248-652-4067